Refund Policy

Last Updated: August 28, 2026

We want every customer to have a positive experience with our services. Please review our refund policy before making a purchase or booking.

Refund Eligibility

Refunds may be available depending on the type of service or purchase and the circumstances of the request.

To request a refund, please contact us as soon as possible and provide your order, booking, or payment information.

Cancellations

If you need to cancel an appointment or service, please contact us before the scheduled appointment time.

Cancellations made too close to the appointment time or missed appointments may not be eligible for a full refund.

Completed Services

Once a service has been fully completed, refunds are generally not provided unless there is a valid issue with the service.

If you are not satisfied, please contact us so we can review the situation and determine an appropriate solution.

Products

For eligible physical products, items should be returned unused, unopened, and in their original condition unless the product is defective or damaged.

Certain personal care, hygiene, or opened products may not be eligible for return or refund.

Processing Refunds

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your bank, credit card provider, or payment processor.

Non-Refundable Items

Some purchases may be non-refundable, including:

• Gift cards

• Promotional or discounted services marked as non-refundable

• Completed services

• Missed appointments

• Deposits specifically identified as non-refundable

Contact Us

If you have questions about a cancellation, return, or refund, please contact us through our website or Contact page. We will review your request and respond as soon as reasonably possible.